I know the title sounds a little over-promising but be patient, I will reveal everything in a moment. A quick question, how much traffic do you receive on your website and what’s your bounce rate? If you nodded your head in agreement to the high bounce rate, do you think you can try to convince your visitors more so they can at least contact you for an inquiry?
How?
Well, it’s simple. The high rate of online scams has made many shoppers lose trust in new sellers. Consequently, most of them subconsciously start by looking for the tiniest of details immediately after they visit a new website to verify if the seller is legit or not. And it gets worse if a lot of money is involved. So how do you bridge this gap and make your website visitors trust you immediately when they see your homepage?
Well, it’s super simple. Show them reviews of previous customers you have served. I know it sounds kind of stupid but did you know that 83% of people trust online reviews as much as personal recommendations? Reviews are the best way to put yourself or your business on the map and increase your conversions.
If you want to increase your conversion rate whether you run a dealership of a car rental business, you need to collect and showcase reviews.
How do you collect positive online reviews?
Let’s be honest, collecting reviews is a daunting task.
You have to convince someone you just took money from to give you a positive review so that he/she can help you make more money from other people, just Kidding 🙂
But:
Here is the point, not so many customers remember to leave a positive review after you deliver an exceptional service unless you remind them.
But still, you have to do it in a kind of friendly way else they will feel like you are coercing them. So, which is the best way to collect reviews from customers?
Well, several methods have been proven effective for convincing customers to leave reviews. The first and most effective method is offering a reward in return for a review.
These rewards can vary from simple discount offers to more complex and expensive ones depending on what your business sells and what you think your customers would value enough.
The secret is don’t overdo it.
Your objective should be to offer just enough to make the customer feel appreciated and therefore feel obliged to leave a review. And it doesn’t have to be a physical product that you are offering.
One of the rising trends businesses are using and one that has proven effective is the use of social media tags. By this, all you have to do is ask customers to write leave reviews and you tag them on your social media posts.Â
The second option is asking for reviews from customers. For this to be effective, you will need to make sure you serve them well. After that, you can ask them in a friendly way if they are happy with how you served them if they say yes, ask them to leave you a review on Google.
And make sure they write the review right there before leaving your business premises. The highest probability is they will forget to do it after leaving or will just ignore it.
However, a key point to highlight is product/service quality. Before asking your customers for Google reviews, you have to make sure your product or service is on point.
Nobody will review your product if he/she is not happy with how you served them. It might even work against you by customers leaving negative reviews which will have super negative effects on your business’s reputation online. Remember customers are more likely to leave reviews when they are unhappy with your product/service than when they are satisfied.
I know all this may sound complex and unattainable, but what if I told you there is a platform that you can use to streamline this entire process and increase your ratings in such a short time?
Meet ReviewSocio
ReviewSocio is a reviews management software that was created by a business owner who was struggling to raise reviews just like you are. It is well-packaged with incredible features and enables you to easily convince customers to leave reviews directly from your website or your social media pages.
What makes ReviewSocio so crucial for your business is it enables you to showcase reviews on your website, choose which reviews to showcase, and also make numerous edits to feature just the reviews you want. And trust me, you need to start showcasing reviews on your website and here is why.
When you receive new visitors on your website, they don’t know you, your business, or the products you offer; consequently, you need to give them a reason to trust you and your products and the most effective method of doing so is by showing them reviews on your homepage. It sounds simple but I promise you it has proven so effective for so many businesses.
Here is a quick video of how it all works and what you stand to benefit from this amazing platform.
Wrap-up
Reviews are super important in the current online atmosphere. I’m sure you have learned everything you need to know to start collecting and showcasing reviews on your website.
With that said:
I can only summarize this article with this:
more reviews=more sales= more profit.
Start Collecting reviews today.
Contact us if you would like to create an account to collect and grow your business reviews.